Frequently Asked Questions
ORDER DETAILS
Can I change my order after it's been placed?
Our shipping game is fast, so changing or canceling an order after you hit that buy button can be tricky.
If you need to make a change, email us at support@damndecaf.com ASAP with CANCEL/CHANGE ORDER #_____ in the subject line.
We’re here Monday–Friday, 9 AM–5 PM PST to help. We’ll do our best to fix things before your order ships, but no promises - once it's out the door, it's out of our hands.
Can I place an order and have it sent as a gift to someone?
Yep, you can send DAMN DECAF. as a gift.
Just make sure you enter the recipient’s shipping address at checkout. We don’t offer fancy gift wrap yet, but hey, the real gift is inside the bag!
What do I do if I need help with my order?
Need help with your order? Contact us here or email us up at support@damndecaf.com and we’ll get you sorted. No robots, just real people who actually give a damn.
Can I find your coffee locally?
For the time being, you can only find DAMN DECAF. on our online store.
OUR DECAF COFFEE
What to expect from Peruvian Single Origin Coffee:
Crafted for those who push their limits but know when to slow down, our Colombian Single Origin premium decaf lets you enjoy the full coffee experience without the caffeine crash.
Peruvian single-origin coffee is the laid-back legend of the coffee world.
It’s smooth, balanced, and easy to drink. It's perfect for those who want their coffee to taste amazing without punching them in the face with acidity or fruit bombs.
- Flavor Notes: Nutty, chocolatey goodness with just a hint of citrus or floral vibes in the background.
- Acidity: Medium to low, mellow, smooth, and never too sharp.
- Body: Medium-bodied, sometimes leaning toward the lighter side, but still satisfying.
- Aftertaste: Clean and slightly sweet, with a touch of caramel or brown sugar to round things out.
- Where It’s Grown: High-altitude regions (1,200–2,200m) give Peruvian coffee its complexity while keeping the flavors soft and subtle.
Peruvian coffee is smooth, approachable, and damn easy to love. It’s perfect for those who want a balanced cup without the high-acid zing of some other origins. It’s the “chill but flavorful” coffee you can enjoy all day long. If you want a mellow, chocolatey, easy-drinking experience, Peruvian is the way to go.
What to expect from Columbian Single Origin Coffee:
Colombian single-origin coffee isn’t just coffee, it’s a damn experience.
Grown high in the mountains, this stuff brings a bright, fruity punch with a caramel-like sweetness that keeps you coming back for more.
- Flavor Notes: Think red berries, tropical fruit, and a smooth caramel sweetness that makes every sip feel like a treat.
- Acidity: Medium to high, crisp, lively, and sometimes wine-like in its brightness. Not flat, not dull, just damn good.
- Body: Medium to full-bodied with a creamy, silky mouthfeel that coats your palate just right.
- Aftertaste: Long-lasting, juicy, and honeyed, because good coffee shouldn’t disappear too soon.
- Where It’s Grown: These beans thrive between 1,200–2,200m, with some crazy-high regions like Nariño (2,300m+) pushing the limits to deliver even more fruit-forward acidity.
Colombian single origin coffee is higher in brightness and fruitiness than Colombian, with crisp acidity and a well-balanced sweetness. The washed processing method keeps it clean, clear, and complex. No muddy flavors here. If you prefer a brighter, fruitier cup, go for Colombian.
How we kicked caffeine to the curb - Swiss Water Process
We don’t mess with chemicals, and neither should your coffee. Swiss Water Process is a 100% chemical-free decaffeination method that keeps all the rich, bold flavors intact while stripping out 99.9% of the caffeine. Here’s how the magic happens:
Soak & Extract – Green coffee beans take a dip in pure water, letting the caffeine and flavor compounds dissolve.
Filter Out the Buzz – That water flows through a carbon filter, which snags only the caffeine, leaving behind a flavor-packed Green Coffee Extract (GCE).
Decaffeinate the Right Way – Fresh beans meet the GCE, letting caffeine naturally diffuse out while keeping the taste and aroma locked in.
Dry & Ready to Roast – The now caffeine-free, full-flavored beans are dried and prepped for roasting.
No chemicals. No weird aftertaste. Just damn good coffee, minus the jitters. If you’re drinking decaf, make sure it’s done right.
What is the best way to store our coffee?
Humidity is the enemy and a total coffee buzzkill. Keep those precious grounds bone-dry until brew time! Keep them in a dark, sealed container somewhere not too hot or cold, and your ground coffee stays amazing for about a month. Going with whole beans? Even better - they'll keep their magic for 4+ weeks!
Show those beans some TLC and they'll reward you with delicious cups every time.
What does small-batch roasting mean?
Small Batch Roasting means the beans are roasted in smaller quantities, keeping every batch fresh, consistent, and bursting with full-flavored greatness. No mass production, no stale beans sitting around - just premium, carefully sourced coffee, roasted with precision to bring out the bold, complex flavors hiding inside.
SHIPPING & RETURNS
Where do you ship from?
We roast and ship your coffee via USPS Ground to all US states from our Roastery in NY.
Do you offer returns?
We don't accept returns since coffee is perishable - and let's be honest, nobody wants a second hand bag of beans.
To avoid this situation, we strongly recommend reviewing your order or subscription details.
However, if we mess up your order, or if your DAMN DECAF. package is damaged in transit, give us a shout.
Shoot us an email at support@damndecaf.com and we’ll get back to you within one business day to make things right!
How do I track a shipment?
Once you place your order, we’ll fire off some automated emails with updates and tracking info. No need to chase it down. We’ve got you covered.
Do you ship internationally?
Nope, we’re not shipping internationally…YET! Keeping it local for now, but who knows? Maybe one day DAMN DECAF. will take over the world. Stay tuned!
DAMN COFFEE ANONYMOUS SUBSCRIPTIONS
How does the coffee subscription work?
Setting up your Decaf Drinkers Anonymous subscription is easy with just a few clicks!
Subscribe by choosing the 'Subscribe & Save' option as you shop your preferred coffees.
They will be added to your cart. When you checkout, your DDA subscription account is automatically setup to bill and ship your coffee on the plan you have chosen (every 2 weeks or once a month).
Then you can sit back and relax, saving 10% off every order. Less hassle + damn good coffee!
How do I update my address?
To update your address or any other details of your DDA subscription, simply log in here.
Can I change how often I receive my coffee?
Your DAMN DECAF. subscription ships bi-weekly or once a month, like clockwork, depending on what you selected.
Need more, or less, coffee? No problem. Adjust your subscription anytime and keep the damn good coffee coming.
Our system provides advanced notifications prior to processing your next order, specifically to allow time for such adjustments.
In order to adjust the quantity you receive per month, click here to access your account. Still need help - shoot us a message.
What is the savings I receive with a subscription?
Subscribe and score 10% off every order. Less hassle + damn good coffee!